This Data Privacy Policy outlines how LEAD Consulting (“LEAD”) handles and protects personal data provided by or collected about corporate clients and their employees, contractors, partners and other affiliated individuals (collectively referred to as “clients” herein).
Data We Collect From Clients
In order to provide data analytics, consulting and related services, LEAD may need to process personal data about a client’s organization including its leadership, employees, partners, customers and suppliers. This may include information such as:
- Contact information like name, corporate title and designation, work address, work email/phone number
- Employment details like department, location, tenure
- Professional background like education, qualifications, past experience
- Financial information like compensation details and banking information
- Data relates to business performance, process & procedures, sales & customer information
- Other operational data provided in relation to projects and consulting engagements
We endeavor to only collect the minimum necessary personal information required to fulfill our legitimate business obligations and contractual requirements with each client.
How LEAD Uses Client Data
The primary purposes for collecting and using client’s data are to:
- Initiate and manage project consulting engagements
- Conduct data analytics and research to generate business insights
- Provide strategic recommendations and advice to clients
- Manage and enhance our client relationship
We will not use any personal data beyond what is required for the provision of services to a client or to meet legal compliance standards. We do not sell, trade or rent personal data collected to any third parties.
Data Processing and Operational Transparency
In the course of delivering analytics and consulting services, LEAD may need to transfer or provide access to personal data to trusted third party service providers or business partners. For example, cloud infrastructure providers that store and process data under contract.
We perform extensive due diligence checks on all service providers and partners to ensure they provide adequate data privacy protection based on industry standards and applicable regulations. Necessary data handling agreements are put in place prior to any sharing of personal data.
As a responsible data processor, we aim to be transparent on where and how personal data is processed so clients can assess compliance risks and requirements on their end. Upon request, we provide corporate clients with information on third party vendors who may access their employee or customer’s personal data and under what circumstance.
Cross-Border Data Transfer
As an Asia Pacific focused company, LEAD may transfer and access data regionally across APAC. Personal data provided by corporate clients may be transmitted or accessed outside the country of collection for processing, storage or to provide visibility to regional data under consulting projects. We use legally recognized mechanisms like Standard Contractual Clauses or adequacy decisions to enable cross-border data flows as permitted under data protection laws.
Data Retention and Rights of Data Subjects
We retain personal data only for as long as contractually required to serve our clients or meet legal statutory obligations. Clients and data subjects can request details on data retention periods and process information on any of the following privacy rights:
- Right to access personal data
- Right to rectify/correct data
- Right to restrict processing
- Right to erasure and data portability
Our Commitment to Data Security
LEAD leverages industry standard technical controls and organizational best practices to protect the confidentiality, integrity and accessibility of personal data processed. Physical access controls, encryption, data masking, logging, monitoring and audit controls are implemented across our data processing infrastructure.
Our team is trained to recognize and prevent unauthorized access or disclosure of personal data. We regularly conduct risk reviews to identify and remediate any regulatory compliance gaps around data privacy practices.
Contact for Questions About This Policy
If you have any questions or concerns about this Privacy Policy or data practices at LEAD, please write to us via [hello@leadbydata.org]. We will respond promptly.
This policy was last updated on: August 15, 2023